Skin Ritual — Terms & Conditions

Last Updated: 26 August 2026

Welcome to Skin Ritual. These Terms & Conditions govern your use of the Skin Ritual website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About Skin Ritual

Skin Ritual is an online skincare retailer providing skincare products to customers in South Africa.

Business Name: Skin Ritual
Email: princeselima@gmail.com
Website: www.skinritual.co.za

Contact Number: 067 911 7229

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, prices and other information on our website are accurate and up to date.

However, product packaging, colours, labels and ingredients may occasionally change due to manufacturer updates.

Customers should always check the product packaging and ingredient information before use.

Skin Ritual does not guarantee that a product will produce a particular skincare result, as individual skin types and responses vary.

3. Skincare Disclaimer

Our products are intended for cosmetic skincare purposes and are not intended to diagnose, treat or cure medical conditions.

If you have sensitive skin, allergies, an existing skin condition or concerns about using a particular ingredient, we recommend consulting an appropriate healthcare professional before using the product.

Always follow the manufacturer's instructions.

4. Prices

All prices displayed on our website are in South African Rand (ZAR), unless otherwise stated.

We reserve the right to correct pricing or product information errors.

If an incorrect price is displayed, we will contact you before processing the order where reasonably possible.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted if there is an issue with payment, stock availability, pricing or product information.

If we are unable to fulfil your order, we will notify you and arrange an appropriate refund where applicable.

6. Payment

Payment must be successfully received before an order is processed.

Payments are processed through the payment methods and payment providers made available during checkout.

Skin Ritual does not intentionally store complete payment card details.

7. Delivery

Orders are delivered within South Africa using our selected delivery partners.

Estimated delivery times and delivery fees are displayed during checkout or communicated to customers where applicable.

Delivery times may vary due to weekends, public holidays, remote locations, courier delays or circumstances outside our reasonable control.

For full information, please see our Delivery Policy.

8. Cancellations, Returns and Refunds

Customers may have cancellation, return, replacement and refund rights under applicable South African law.

For full details, please see our Refund & Returns Policy and Cancellation Policy.

Nothing in these Terms & Conditions is intended to remove or limit any consumer right that cannot legally be excluded.

9. Website Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with the operation or security of the website.

• Copy or reproduce our content without permission.

• Use our website to conduct fraudulent transactions.

• Provide false or misleading information when placing an order.

10. Intellectual Property

All Skin Ritual branding, logos, photographs, written content, graphics, website design and other original material belong to Skin Ritual or the relevant rights holder.

You may not reproduce, modify, distribute or commercially use our content without prior written permission.

11. Privacy

We collect and process personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).

For more information, please read our Privacy Policy.

12. Changes to These Terms

Skin Ritual may update these Terms & Conditions from time to time.

The latest version will be published on our website. Your continued use of the website after changes have been published constitutes acceptance of the updated Terms, to the extent permitted by law.

13. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Nothing in these Terms limits rights available to consumers under applicable South African consumer-protection legislation.

14. Contact Us

If you have questions about these Terms & Conditions, please contact:

Email: princeselima@gmail.com
Phone: 067 911 7229

Skin Ritual — skincare made simple.